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Pre-sale Questions
Work is our favorite four letter word. It’s also what defines us as a user-centered .


Do you handcraft all of your own soap?

Every FEDOR product is handcrafted and packed manually.

Where do you get your goat's milk?

Meckoec, Macedonia is an organic farm established in 2008, offering a wide selection of goat milk we use for manufacturing of our soaps. We never substitute with powdered milk.


How is your soap made?

All of our soaps are handcrafted using traditional cold-process (CP) soaping methods. Goat milk is added to lye (sodium hydroxide) before being combined with a variety of cold pressed carrier oils to produce soap.

How long do you cure your soap before selling?

 Bars are typically cured from 4-12 weeks, depending on the oils used in the recipe.

Why is my soap not the exact weight stated on the product page?

When natural soaps are made they contain a certain amount of water, contributed by the milk used to make the soap. Over time, the longer a bar of soap is allowed to cure, that bar of soap will lose water weight. The greatest amount of water weight is lost during the initial 4-6 week cure, at which point the weight of soap stabilizes. 

However, soaps will continue to lose moisture for as long as they are stored. The majority of our bars weigh in excess of the stated weight. Unless the soap has been stored for an extended period prior to use, most soaps will weigh at least as much as stated on the label. 

The soap I ordered is getting darker in color. Why? Is it safe to use?

We don’t use color stabilizers in our soaps. As a result, some soaps may continue to darken as they age. This may be due to loss of moisture from the bar, or the type of fragrance or essential oil used. The soap is perfectly safe to use, and the color change is perfectly normal for real soap!


Do you test your soaps before selling them?

All of our soaps are pH tested prior to sale to ensure their safety. We also have family, friends, and volunteers that ‘field test’ our soaps in their own homes for their cleansing, and moisturizing properties, as well as bar longevity.

Other than goat's milk, what other ingredients are in your soaps?

All soaps are labeled with their ingredients, and do vary between soaps. All of our soaps, however, at least contain organic Olive Oil, Shea Butter, Coconut Oil, Castor Oil, Jojoba, Oil, and some contain RSPO Palm Oil. We do not use soy, canola, or corn oils in our soaps.

Does your soap contain glycerin?

Yes, glycerin is a natural byproduct of the soap-making process. We never remove any glycerin from our soap, as glycerin is an important humectant, attracting beneficial moisture to your skin. We do not, however, craft all-glycerin soaps. “Glycerin soaps” are not, technically, a true soap.

My soap has a white powder on the surface. Is it safe to use?

Some soaps may have a white haze on the surface. This is completely normal, and part of the natural soap making process. Soap makers refer to this layer as soda ash, or dried glycerin. The soap is perfectly safe to use, and has been pH tested prior to sale for safety. Soda ash is common when soap is made at low temperatures. As such, goat milk soaps can be especially prone to this, because in an effort to prevent scorching milk sugars, our soaps are not permitted to overheat. Although it can dull the surface appearance of the color, after the first use, this white haze will disappear, and the soap’s natural color will be revealed.


Are your soaps super fatted? What does it mean for a soap to be super fatted?

All of our soaps are super fatted. To make soap, at a minimum there would be a balance of lye and oil in a soap recipe, such that no excess of lye remains after saponification. Saponification is the chemical reaction where lye and oil combine to produce soap. Soaps that are super fatted have a relative reduction in the total amount of lye used compared to total oils. These oils, in excess of what is required for saponification, in super fatted soaps, are free to provide rich emollients to condition your skin.

Are your soaps vegan?

Part are Vegan. All of our soaps contain goat’s milk, but Family Edition and Sens Vintage shaving soap is vegan. Of course we accepting custom orders for specific recipe and with or without goat milk.

Can I use your soaps if I have sensitive skin?

Goat milk soaps are renowned for their mild and moisturizing properties, but if you have sensitive, or reactive skin, we recommend trying our fragrance and color-free, unscented goat’s milk soap.
Our soaps are without fragrance oils, some are with essential oils. Difference is that essential oils are natural, fragrance oils are synthetic.
We do suggest that any time you purchase a new soap, with fragrance, or without, to test that soap on a small area of skin first, and immediately discontinue use if any redness, rash, or irritation, occurs.

Other than the oils and lye, what else do you use in your soaps?

Nothing else but melted healthy dried herbs well know with their characteristic for our skin as Chamomile, Rosemary, Cinnamon, Calendula, Turmeric, Black seed, Nettle leafs, plus Zeolite and Active charcoal.

Other than the oils and lye, what else do you use in your soaps?

Nothing else but melted healthy dried herbs well know with their characteristic for our skin as Chamomile, Rosemary, Cinnamon, Calendula, Turmeric, Black seed, Nettle leafs, plus Zeolite and Active charcoal.

How should I care for my soap?

The key to maximizing the longevity of your soap is ventilation. Even the firmest bar of soap, if allowed to sit in a puddle of water, will break down more quickly than a bar that is allowed to dry between uses. We recommend investing in a simple soap dish that either has drain holes, or slats, or that elevates the bar, and maximizes air circulation.


How long will my soap last?

Cold processed soap, potentially, can last indefinitely. However, extended periods of storage will usually result in the soaps losing their fragrance over time. This is especially true of soaps made with essential oils (citrus-based essential oils are particularly prone to fading). As such, we recommend that you enjoy your soaps within 6 months of purchase

Do you accept custom orders?

Yes, depending of the types of oils, herbs and quantity we accept the custom orders. You can contact us through our contact form for any request,. We would answer you ASAP.
If there is a particular soap you would like to see in stores in the future, or if you want specific custom soap for your needs, you are welcome to make a suggestion. We’re always open to ideas.


Do you have online shopping?

Not for now, we are working through our partner’s stores, distributors in every country. You can search nearest company in our Store Locator. However, if you are in the country not covered with our products, please, feel free to contact us, we can deliver specifically for you by mail on your address and arrange all the details.


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